Tentacle Security’s Core Modules

Team Scheduling

  • Smart Scheduling:
    Automatically assign staff to shifts using intelligent algorithms that consider various factors.
  • Holiday Exclusions:
    Ensure staff holidays and time off are factored into patrol schedules to avoid conflicts.
  • Preferred Hours:
    Accommodate employees' preferred working hours for better work-life balance.
  • Real-Time Notifications:
    Instantly notify staff when their shift/holiday requests are approved or denied.
  • Flexible Rescheduling:
    Easily adjust schedules to meet operational changes or unplanned absences.

Reporting Suite

  • KPI Monitoring:
    Track Key Performance Indicators (KPIs) across all sites in real-time for comprehensive oversight.
  • Customisable KPIs:
    Easily set up unique KPIs for each client site to suit specific operational needs.
  • Performance Tracking:
    Monitor and track performance metrics against incident reports and set goals.
  • Scheduled Reporting:
    Automate report generation and schedule them to run at specified intervals.
  • Data Visualisation:
    Gain insights with graphs and charts generated in real-time.

NFC, GPS & Geofence

  • NFC Tracking:
    Monitor the movement of security personnel between NFC checkpoints to ensure proper patrol coverage.
  • Geo-Fencing:
    Set virtual boundaries around client sites to restrict personnel to designated areas.
  • Real-Time Alerts:
    Receive instant alerts when security personnel leave the geo-fenced zones.
  • Accurate Reporting:
    Generate precise location-based reports tied to security incidents or checkpoints.
  • Seamless Integration:
    Combine NFC tracking with GPS for enhanced security operations management.

Customer Portal

  • Read-Only Access:
    Encourage transparency while preserving full control over data.
  • Real Time Reporting:
    Provide clients with immediate access to Incident Reports and Occurrence Logs.
  • Licencing and Certification:
    Stay compliant by offering clients current information on licenses and certifications.
  • Secure Documentation:
    Receive and send files securely
  • Instant Contact:
    Message their account manager in real-time

CRM Software

  • Centralised Contacts:
    Manage all your business contacts—staff, clients, suppliers, and sites—in one unified platform.
  • Streamlined Operations:
    Easily access client and staff information for seamless day-to-day operations.
  • Enhanced Communication:
    Store communication histories with clients and staff for future reference.
  • Data Integrity:
    Maintain accurate, up-to-date records on clients and contacts with ease.
  • Scalable Solution:
    Grow your CRM usage as your business expands, ensuring long-term flexibility.

Customisable Dashboards

  • Real-Time Data:
    Provide staff with instant access to performance metrics and key operational data.
  • Dynamic Widgets:
    Customise dashboards with a variety of graph and data widgets to meet specific needs.
  • Instant Reporting:
    Automatically generate reports for staff as soon as they log in for immediate insights.
  • Personalised View:
    Each staff member can tailor their dashboard to display the information most relevant to their role.
  • Comprehensive Overview:
    Get a bird’s-eye view of all critical company data on a single screen.

Roles & Subscriptions

  • Role-Based Access:
    Grant access based on job roles, ensuring staff have only the permissions they need.
  • Predefined Privileges:
    Quickly assign predefined privileges to new hires for streamlined onboarding.
  • Granular Permissions:
    Control access to files, reports, and screens down to specific user roles and responsibilities.
  • Admin Control:
    Admins can adjust user access rights and permissions anytime for enhanced security.
  • Secure Authorisations:
    Ensure all access changes are securely logged and authorised by the admin team.

Mobile App

  • Cross-Platform Compatibility:
    Available for download on both iOS and Android, the app supports your entire team.
  • Offline Mode:
    Capture data even when offline, syncing once a connection is restored.
  • Manager & Guard Features:
    The app offers tailored features for both security guards and site managers.
  • Push Notifications:
    Receive instant updates on security incidents, shift changes, and tasks.
  • Real-Time Data Sync:
    All data is synced with the server in real-time for accurate and up-to-date reporting.

Company Messaging

  • Centralised Messaging:
    Eliminate the need for third-party apps by integrating your company's secure messaging system.
  • Group Chats:
    Create groups for departments, teams, or entire company-wide discussions.
  • File Sharing:
    Send documents, images, and other files securely within the messaging platform.
  • Secure Communication:
    Messages are encrypted, ensuring safe and confidential communication.
  • Instant Notifications:
    Receive immediate notifications for important messages, tasks, and updates.

Task Workflow Management

  • Shared Workflows:
    Allow staff to share tasks and responsibilities across teams to improve collaboration.
  • File Sharing:
    Easily attach and share files directly within tasks to keep relevant information together.
  • Task Tracking:
    Monitor the progress of tasks in real-time and ensure deadlines are met.
  • Conversations:
    Discuss tasks in real-time to resolve issues and share insights effortlessly.
  • Optimised Workflow:
    Streamline task management and increase productivity with intuitive tools.

Staff Diary

  • Event Scheduling:
    Plan individual, group, or company-wide events, meetings, and tasks with ease.
  • Integration:
    Seamlessly integrate event schedules with other Tentacle modules for centralised planning.
  • Notification Reminders:
    Receive real-time reminders for upcoming events, tasks, or meetings.
  • Collaborative Calendars:
    Allow staff to share calendars with teammates for better coordination.
  • Custom Views:
    View personal, team, or company-wide calendars from a single, unified interface.

App Forms

  • Form Creation:
    Effortlessly design custom forms for your staff to fill out on the mobile app.
  • Data Collection:
    Collect valuable insights from field operations directly through the app.
  • Form Deployment:
    Deploy new forms instantly, ensuring your staff always have the latest versions.
  • Automated Reporting:
    Extract data from submitted forms to generate reports automatically.
  • Customisation:
    Tailor forms to meet specific operational needs or regulatory requirements.

Digital Asset Manager

  • Secure Cloud Document Storage:
    Protect and store both current and historical documents for easy access by staff and clients.
  • Role-Based Access Control:
    Access documents securely with permissions set by administrators.
  • Streamlined Uploading:
    Easily drag and drop to upload images or documents directly into the system.
  • Paperless and Efficient Solutions:
    Organise, track, and store documents online, reducing paper use and manual processes.

Subcontractor Administration

  • Streamlined Schedule Assignment:
    Quickly identify which guards are assigned to each subcontractor for better tracking.
  • Enhanced Efficiency with Linked Accounts:
    Tentacle offers real-time integration with subcontractors, allowing you to create shifts and have subcontractors fill them directly from their own accounts.
  • Work Order Management:
    Send work orders to subcontractors, ensuring they stay on top of their shifts.
  • Simplified Pro-Forma Invoicing:
    Easily generate subcontractor timesheets with the correct rates to accelerate the payment process.

Mail Master

  • Mass Emailing:
    Effortlessly design custom forms for your staff to fill out on the mobile app.
  • Scheduling:
    Set emails and SMS messages to be sent at scheduled times for timely delivery.
  • Templates:
    Create and save email templates to streamline repetitive communications.
  • Communication Logs:
    Track all sent messages to ensure they are delivered and received as intended.

Tentacle Features

  • Annotations
  • Subscriptions
  • Auditability
  • My ID
  • Payroll (Late 2024)
  • Invoicing (Late 2024)
  • HR Reporting (Late 2024)

Integrations

  • Seamless System Integration: Connect Tentacle Software with your existing tools and platforms, ensuring smooth workflows and centralised operations.
  • API-Driven Customisation: Leverage our robust APIs to build custom integrations tailored to your unique business requirements.
  • Third-Party Connectivity: Integrate effortlessly with popular third-party applications, from marketing to communication and analytics tools.
  • Automated Data Syncing: Streamline your processes with real-time data synchronisation across all connected systems, reducing manual input and increasing accuracy.